After a long time, I return to Gamification - a topic that is close to my heart given the potential that this simple tool has, to improve business processes and work for social good and welfare. This post will be split into 3 parts. In this part, I will talk about the game system and some of the benefits that it will bring about to the contractors/ players. In the second part, I will delve into the other part of the game involving the government and the competition and rewards that the gamified system can bring. Finally, in the 3rd part, we will take a look at how the quality of the work can be reinforced and maintained at a high standard using game concepts. In Bangalore, as in many cities across India, a major problem exists in the quality of the roads. Every year, the monsoon rains brings with it cheer for us citizens along with despair for commuters on the roads of this big city in South India. Joy for the rainfall is soon replaced by a short temper once we hit the roads after a...
Top of the mind thoughts